Credits are HeyTalent's currency. They're spent when the platform does
work for you: pulling candidates into a list and looking up their contact
details.
What pulling candidates costs
Pulling one candidate into a list costs 3 credits. When you launch a
search, the platform tells you the maximum cost up front.
What email and phone cost
Looking up a candidate's contact details is charged separately from the
extraction, and on success only: if we don't find the detail, nothing
is deducted.
| Detail |
Credits |
| Email |
25 |
| Phone |
75 |
For perspective: one phone number costs the same as pulling 25 fresh
candidates into a list. It's the spend that runs away fastest if you fire
it in bulk before screening. see
finding a candidate's email and phone.
When they're charged and when they come back
Launching a search reserves the credits for the maximum you asked
for (300 credits for 100 candidates, in the example). If the search
finds fewer, you get the proportional part back for the candidates it
didn't find.
Duplicates aren't charged
When you add more candidates
to an existing list, candidates already in it aren't charged again.
That's why you sometimes ask for 200 and the list only grows by 180: the
other 20 were duplicates and cost you nothing.
How to spend fewer
- Tune before you scale. Run a small search, look at the kind of
profiles it returns, and fix your headlines and keywords before asking
for hundreds of candidates. Fixing the criteria is free; pulling
profiles you'll discard isn't.
- Be specific with headlines. The headline filter matches literally,
so a vague headline fills the list with profiles you'll throw away.
- Treat the candidate cap as a brake, not a target. If more
candidates are available you can always extend the list later.
- Leave enrichment for last. Look up email and phone only for the
candidates that made it through your screen. Enriching 100 candidates
with a phone number is 7,500 credits; doing it for the 10 that actually
matter is 750.
- Ask only for the detail you'll use. If first contact goes by email,
the email costs a third of what the phone costs.
How to write filters that return what you're after is in
how the search criteria work.